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Everyone's welcome at La Casa Encendida!

La Casa Encendida, a safe space

It’s important to remember that safety is a team effort, so we ask that you carefully review the measures we’ve implemented to comply with applicable laws and regulations:

  • Face masks must be worn at all times
  • Practise social distancing (minimum 1.5 metres)
  • Wash your hands frequently. Use the hand sanitiser dispensers at your disposal
  • Avoid touching your eyes, nose and mouth, especially if you haven’t washed your hands first
  • Do not exceed the maximum capacity posted for each room. Capacities have been reduced to maintain the recommended distance of 1.5 metres between individuals
  • Anyone who accesses to La Casa Encendida will have their temperature taken.

ACCESSIBILITY

Our COVID-19 safety and hygiene protocol has taken accessibility concerns into account: wheelchair-accessible toilets are available on all open floors; we have maintained accessible itineraries and door widths; persons with disabilities have priority access to lifts to facilitate vertical mobility; and we will continue to offer accessible service areas and hearing induction loops. Also, although we’ve had to reduce our indoor capacity, we will still have spaces reserved for wheelchair users.

Due to the necessary social distancing measures recommended by health authorities for everyone’s safety and hygiene, we ask that visitors who require assistance come to the centre with a companion.

If you have any questions, please contact us. We’re here to help.

Getting here

To promote sustainable transport, we encourage you to come to La Casa Encendida on foot or by bike. Also, you can use the following methods of public transport.

Opening hours

Center

  • Tuesday to Sunday: 10 am – 10 pm
  • Exhibition rooms are cleared at 9:45 pm
  • Attention for Courses & Workshops:
    • Tuesday to Friday: 10 am – 9:30 pm
    • Saturdays and Sundays: 11 am – 7:30 pm

Library (Periodicals Library, Media Library and Office Automation Services)

As our facilities need to be cleaned and sanitised frequently, we have modified the library and media library visiting hours.

  • Library:
    From Tuesday to Sunday (closed Monday)

    • From 10 a.m. to 2 p.m. and from 4:30 to 9 p.m.
  • Media Library:
    From Tuesday to Sunday (closed Monday)

    • From 10 to 11:45 a.m. and from 12:15 to 2 p.m.
    • From 5 a 6:45 p.m. and from 7:15 to 9 p.m.

Volunteer Space (office/service with remote assistance)

In-person services at the Volunteer Space have been suspended until further notice. We will continue to assist citizens and volunteer organisations that need us remotely, over the phone and via email. You can also contact us by submitting this form.

  • Tuesday to Thrusday, from 4:00 to 8:00 p.m
  • Fridays, from 10:00 a.m to 2:00 p.m

Tfno: 91 468 78 40
Mail: piv@montemadrid.es

The Solidarity Ecoshop

  • Tuesday to Thursday: 11 pm - 3 pm and 5 – 9 pm
  • Friday and Saturday: 10 am – 3 pm and 5 – 10 pm
  • Sunday: 10 am – 2 pm and 5 – 9 pm

The Café at La Casa

  • Tuesday to Sunday: 10 am – 7:30 pm
  • Access reduced to 50% capacity

Prices

  • Exhibitions, talks and outings: free admission
  • Screenings and family sessions: 3 €
  • Concerts and performances: 5 €
  • Courses, workshops and camps: see individual prices

For festivals and other special activities the price may vary.

Ticket sales

Available at Eventbrite and La Casa Encendida from 10 am to 9:45 pm

Guided tours

Guided tours and gallery hosts (in selected exhibitions)
Saturdays and Sundays
Schedules according to exhibition. Check Exhibitions Section
No advance booking required
Free

At Home in La Casa
Saturdays
12 noon
Guided tours of the exhibitions for families
Ages 6+
To book: hola@proyectochimenea.com
Free

Floor plans of the centre

Terrace
Fourth floor

Plano de la Planta 4

Red Inalámbrica en toda la planta

Third floor

Plano de la Planta 3

Red Inalámbrica en toda la planta

Second floor

Plano de la Planta 2

First and Ground floor

Plano de la Planta 1 y 0

Basement floor

Plano de la Planta -1

Café

Café

The Café at La Casa Encendida, operated by Pum Pum Café, is a spacious, sunny venue that serves a wide variety of healthy, nutritional, quality products, from salads, focaccia sandwiches and toast with toppings to oven-fresh brioche and natural juices. All ingredients are locally sourced and contain no chemicals or additives. The Café is also a great spot to meet up and kick back at La Casa, a space for promoting and sharing sustainable, humanitarian values through cuisine.

Opening hours
Tuesday to Sunday: 10 am – 7:30 pm
Access reduced to 50% capacity

The Solidarity Ecoshop

The Solidarity Ecoshop

The Solidarity Ecoshop at La Casa Encendida, managed by Alianza por la Solidaridad, carries a variety of fair-trade, eco-friendly and locally made products. Its mission is to introduce consumers to new buying alternatives and help them understand how they are connected to solidarity and social and environmental justice. The shop offers products, talks and buying groups to raise collective awareness about sustainable consumption.

All products and experiences are designed around three pillars:

  1. Fair trade: commitment to cooperation and solidarity

    The Solidarity Ecoshop sells unprocessed food and beverages (coffee, tea, brown sugar, juices, etc.) produced in southern countries in accordance with fair trade standards. It also organises talks, meetings and workshops to familiarise people with the fair-trade initiatives of the NGO Alianza por la Solidaridad.

  2. Local organic food products: commitment to sustainability

    The Solidarity Ecoshop offers a new range of sustainable food products and experiences with the ultimate aim of changing our current food production system to make it more sustainable for the planet and fairer for farmers in both the northern and southern hemispheres.

    Plus, you'll be able to visit different organic, sustainable agriculture initiatives near Madrid that shorten the distance between producers and consumers.

  3. Recovery and reuse: commitment to reducing the consumption of natural resources

    At the Solidarity Ecoshop you'll find exclusive merchandise made out of recycled materials from La Casa Encendida, as well as catalogues of the exhibitions held at the centre and publications on film cycles, performances and other projects. And to keep you well-informed, we carry a wide variety of books on topics related to environmentalism, cooperation, solidarity, education, organic foods, etc.

Publications: 2002 to 2009 (4.18 MB)

Publications: 2010 to 2015 (895 KB)

To purchase a catalogue from the Solidarity Shop at La Casa Encendida, please write to: tienda@aporsolidaridad.org (shipping costs not included).

The Solidarity Ecoshop is supported by Asociación La Linde – Be-eco, a green community centre in Fuenlabrada that runs awareness-raising projects and brings together a variety of experts in training and dynamisation processes, outdoor sports and excursions, traditional knowledge, environmental education and other areas.

Opening hours of the Solidarity Ecoshop

  • Tuesday to Thursday: 11 am - 3 pm and 5 – 9 pm
  • Friday and Saturday: 10 am – 3 pm and 5 – 10 pm
  • Sunday: 10 am – 2 pm and 5 – 9 pm
  • * Opening hours in August
    • Tuesday to Thursday: 12 am - 9 pm
    • Saturday and Sunday: 11 am – 9 pm

Volunteer Space

Volunteer Space

What does it mean to be a volunteer?

It means freely, willingly and responsibly giving your time to help an organisation that has made a commitment to serve others and society. Through volunteer work, you can help your community flourish, grow as a person, and gain a better understanding of the real world.

In most cases, volunteering entails working with non-profit organisations that serve the public interest; volunteer work offers everyone the chance to help build a fairer, more caring society.

What does the Volunteer Space (VS) offer?

We primarily offer orientation, information and volunteer services.

  • If you’re interested in becoming a volunteer, first we get to know you; we’ll talk about your motivations, the causes you want to support, your availability and how you’d like to lend a hand through volunteer work. Later, we’ll provide you with information on the legal rights and obligations of volunteers, as well as specific volunteering opportunities offered by different organisations and projects.
  • If you are an organisation, we can channel your volunteering opportunities and advise you on how to design and improve a volunteer network that benefits your project.

What are the requirements?

You just need to be interested in volunteering for an organisation. We don't discriminate on the basis of past experience, age or education, and it makes no difference what cause you support or whether you have a lot or a little time to give.

The only requirement is that you be willing to commit and actively participate in a social organisation.

Volunteer at Fundación Montemadrid centres

The Volunteer Space also offers you a chance to support and volunteer at Fundación Montemadrid’s own centres:

Become a trained volunteer

We regularly offer a Basic Volunteering Course for people with little or no experience, as well as other theme-specific educational activities held throughout the year at La Casa Encendida.

  • Location: third floor.
  • Opening hours:
    • Tuesday to Thrusday, from 4:00 to 8:00 p.m
    • Fridays, from 10:00 a.m to 2:00 p.m
    • * July: Tuesday and Friday from 10:00 a.m. to 2:00 p.m. August: closed.
  • Tfno: 91 468 78 40
  • Mail: piv@montemadrid.es

Accessibility Policy

Since its founding, La Casa Encendida has been committed to achieving universal access in every possible area of activity (courses, workshops, concerts, screenings, resource centre, lectures, etc.) so that everyone can enjoy the services we offer.

La Casa Encendida complies with the applicable laws and regulations on accessibility in every legislative framework, with all obligations derived from permits, licences, etc., issued by official bodies, and with other commitments the centre has made.

La Casa Encendida has implemented and maintains a universal access management system to help us progress and continuously improve in this area. This system conforms to the requirements of standard UNE-170001.

Everyone at La Casa Encendida is expected to work towards achieving the management system's objectives in the specific tasks they are given and in the habitual performance of their professional duties whenever these involve aspects related to accessibility.

When evaluating potential new projects, we will consider their implications for universal access.

La Casa Encendida is an accessible facility certified to Universal Accessibility Standard UNE-170001

Access to facilities:

  • Spanish sign language
    La Casa Encendida will provide a Spanish sign language interpreter for talks/lectures lasting 2 hours or less. This service is offered free of charge to hearing-impaired participants who require it and must be requested in advance. For all other activities, participants who wish to have an interpreter are responsible for making their own arrangements and covering the cost of this service. In the case of workshops and courses, an independently hired interpreter may accompany the participant free of charge on request.
    In all cases, participants must request this service or inform La Casa Encendida of their intention to use an interpreter at least 5 business days in advance of the event (15 days in advance for courses and workshops).
  • Support staff or companions in courses and workshops
    La Casa Encendida guarantees free admission to its courses and workshops for the professional companions of disabled participants (including sign language interpreters). Participants are responsible for hiring such companions and covering any associated costs. If a participant wishes to bring a companion or support staff, this circumstance must be noted on the registration form and submitted to La Casa Encendida for evaluation at least 15 days before the activity begins.
  • Access to workshops for children
    In order to facilitate the integration of children with disabilities or special educational needs in our courses and workshops, all special circumstances must be specified on the registration form. La Casa Encendida must receive this information at least 15 days before the course or workshop begins in order to evaluate each case individually.
    For further information or to submit a request, please speak with the information desk staff at La Casa Encendida, call us on +34 902 43 03 22, or write to us at: lacasaencendida@montemadrid.es

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Should you have any questions, please do not hesitate to use our contact form, or call +34 91 506 21 80

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